Shipping policy
Shipping & Cancellation Policy
At Burrhomes, we strive to deliver your orders in a timely and safe manner. Please review our shipping and cancellation policy before placing an order.
Shipping Policy
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Orders are usually processed and shipped within 24–48 hours of order confirmation (excluding Sundays and public holidays).
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Once shipped, tracking details are shared via Email and WhatsApp.
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All orders are delivered through registered courier partners.
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Estimated delivery time is 2–7 business days from the date of order, depending on the delivery location.
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Delivery timelines are estimates and may vary due to courier delays, weather conditions, regional restrictions, or other unforeseen circumstances.
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In case of any unexpected delay, we will make reasonable efforts to inform you proactively.
Burrhomes is not responsible for delays caused by courier partners or circumstances beyond our control.
Cancellation Policy
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Orders can be cancelled within 2 hours of placing the order.
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Cancellation requests received after this timeframe cannot be processed, as orders are generally dispatched the same day.
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Orders that have already been shipped cannot be cancelled.
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To request a cancellation within the permitted timeframe, please contact our support team immediately.
Incorrect Address or Delivery Issues
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Customers are responsible for providing accurate and complete shipping details at checkout.
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Burrhomes will not be liable for delivery delays or failures caused by incorrect or incomplete address information.
Contact Information
For any shipping or cancellation-related queries, please contact us at:
📧 Email: info@burrhomes.in
📞 Phone: +91-9669600417